Shift Quality Lead
BI UK are looking for a proactive and detail-focused Shift Quality Lead to join our Technical team at our Gateshead site.
Shift Quality Lead
Location: Gateshead Team Valley, UK
Reports to: Quality Manager
Direct Reports: N/A
Biscuit International UK is the leading specialist supplier of own-label gluten-free biscuits and cookies in the United Kingdom. Located in Gateshead, our production facility operates three lines, with an annual output exceeding 4,300 tonnes annually in plain, chocolate, and sandwich biscuit formats. We are part of Biscuit International, Europe’s leading private label biscuit and bread substitute manufacturer, with a rich heritage of over 400 years of expertise in delivering excellent taste at great value.
We're looking for a proactive and detail-focused Shift Quality Lead to join our Technical team at our Gateshead site.
Reporting to the Quality Manager, this role is responsible for ensuring finished products meet customer specifications, food safety standards and legal requirements. You'll play a key role in auditing production processes, managing quality checks, supporting internal audits and working closely with Production teams to drive compliance and continuous improvement across the factory.
Key Responsibilities
Quality & Food Safety Compliance
Conduct process audits against company standards and procedures
Complete moisture, water activity and product colour measurements
Verify coding checks, barcodes, labels and packaging compliance
Audit metal detector and checkweigher verification processes
Complete organoleptic assessments against product specifications
Conduct allergen swabbing and line clearance verification activities
Collect and manage samples for allergen and microbiological testing
Manage non-conforming product in accordance with company procedures
Auditing & Verification
Conduct GMP audits in line with the audit schedule
Complete paperwork and documentation audits
Carry out glass, hard plastic and hygiene audits
Support traceability exercises and customer audits
Conduct internal systems audits and identify non-conformances
Support CCP verification and competency assessments
Production Support & Continuous Improvement
Work collaboratively with Production teams to identify and mitigate quality risks
Provide coaching and guidance on food safety and quality standards
Support allergen validations and hygiene inspections
Assist with corrective actions and continuous improvement activities
Support training initiatives relating to food safety and quality compliance
Documentation & Reporting
Complete all quality records accurately and on time
Maintain internal compliance trackers and audit records
Support procedure, work instruction and documentation updates
Ensure full compliance with traceability and allergen control procedures
Skills & Experience
Previous experience within a food manufacturing environment
Experience working within Quality Assurance, Food Safety or Technical functions
Strong attention to detail and high standards of accuracy
Good numerical and written communication skills
Ability to work independently and as part of a team
Strong organisational skills with the ability to prioritise tasks
Comfortable working in a fast-paced manufacturing environment
Confident challenging standards and escalating risks where appropriate
Flexible approach to work and problem solving
Qualifications & Training
Essential
Right to work in the United Kingdom
Basic level of English language understanding
Desirable
Food manufacturing experience
Food handling experience
Quality Assurance experience
Level 2 Food Safety
Level 2 Health & Safety
Manual Handling training
Why Join Us?
At Biscuit International UK, you'll play a vital role in maintaining the high food safety and quality standards our customers expect. You'll join a supportive Technical team with opportunities to develop your skills, contribute to continuous improvement initiatives and build a long-term career within a leading European food manufacturing business.
Our Commitment
In our hiring practices, we are committed to creating an inclusive and diverse workplace. We believe that a diverse team brings a wealth of perspectives and ideas, driving innovation and success. We adhere to fair hiring practices, ensuring equal opportunities for all candidates, regardless of their background.
We are committed to protecting your personal data. Details of how we collect, use and store personal information during the recruitment process are set out in our Job Applicants’ Privacy Notice, available here:
- Division
- United Kingdom
- Département
- Qualité
- Poste
- Shift Quality Lead
- Localisation
- Gateshead
- Niveau d'emploi
- Techniciens